Terms and Conditions
The term ‘b clinics’ or ‘us’ or ‘we’ refers to the website owner, b clinics, and entities within the b clinics group. The term ‘you’, or “client’ refers to the user or viewer of our website.
The use of this website is subject to the following terms:
You agree to comply with the terms and conditions by viewing and using this website.
The content of this website’s pages is subject to change without notice and is for your general information only.
You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material that is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. All trademarks reproduced in this website, which are not the property of or licensed to the operator, are acknowledged on the websi Reproduction is prohibited other than under Australian Copyright Law, which forms part of these terms and conditions.te.
Neither we nor any third parties provide any warranty or guarantee regarding the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose.
b clinic website may also include links to other websites. The links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of Queensland.
Cancellation Policy:
If you need to cancel or reschedule your appointment, we require at least 4 hours’ notice.
Failure to give a notice of less than 4 hours will be recorded in your client file. It will be at your treating practitioner’s discretion, which has been affected by your late notice, if a non-refundable deposit is required for all future appointments. Your practitioner also has the right to refuse future treatments.
Late/Failure To Show Policy:
- If you are running late for your appointment, please notify our staff as soon as possible. We fully understand that sometimes being late is outside of your control.
However, if you are more than 10 minutes late to your appointment, it will be up to the discretion of your treating practitioner whether they can accommodate you on this day. We will endeavour to reschedule your work to a day and time that suits you and the practitioner.
Failure to show up to your appointment may result in a cancellation fee.
Fortunately, we only have a minority of clients who fail to attend appointments without contacting us. To avoid penalising everyone, we will ask clients who fail to attend appointments to pay a deposit for future appointments.
Appointment confirmation
You will receive a confirmation email/text message at the time of your booking and a text message reminder two days before your appointment.
If we do not receive a reply from you, our staff will give you a courtesy call to confirm your appointment. If we haven’t heard from you by the close of business the day before your appointment, we reserve the right to cancel your appointment without further notice.
Right to refuse policy.
We are a highly trained team of medical professionals. We reserve the right to refuse treatment for any client, at any time, for any reason.
b clinic Gift Card
These conditions apply to the b clinic Gift Card (gift card) issued by b clinics (b clinic).
Purchasing or using a b clinic gift card signifies that you accept these conditions. b clinic may, at its complete discretion, refuse to sell gift cards to any person at any time for any reason.
If you let another person use your gift card, you must tell them that these conditions will bind them. The law of Queensland applies to this agreement. By entering into this agreement, you unconditionally submit to the jurisdiction of the courts of Queensland.
Clients may use a gift card to purchase goods or services at any b clinic. Gift cards cannot be redeemed for cash, returned for a refund, have their balances consolidated to a new gift card, or replaced if lost. They are not legal tender, account cards, credit or debit cards, or securities.
Anyone holding the gift card can use its value to make purchases, so your gift card should be kept secure. We may be able to stop a gift card value from being used but take no responsibility and are not liable for any loss suffered by you due to a lost or stolen gift card. If your gift card is lost or stolen, immediately report this to the b clinic location from which it was purchased.
We may replace a faulty, lost or stolen gift card at our discretion. Any replacement gift card will have the same unused value (at the time of replacement). Gift cards will be void if they are defaced, mutilated, altered or tampered with in any way. We may subject gift cards to verification and security checks at our discretion.
We may cancel any gift card or scheme for any reason at any time without notice. If so, we may either provide a refund or a replacement gift card of equivalent value unless we reasonably suspect fraud concerning a gift card.
The gift card remains the property of b clinic.
Skin Treatment Packs
The savings specified for each package are calculated on the normal per-treatment price and not prepaid prices.
Clients may purchase as many skin packs as they desire. However, payment must be made upfront in total, and the terms of our refund policy apply.
The total amount of the package is payable before the commencement of any treatments.
Bookings must be made for treatment.
Appointments cancelled, missed, or changed without 24 hours’ notice, will have been taken and deducted from the client’s package.
A b clinic nurse will advise clients on each treatment’s recommended time frames within the skin package purchased. However, clients must ensure they book their treatments in advance to make available appointments.
Skin Treatments are available at selected clinics only.
All skin packages have a 12-month expiry on the redemption of treatments.
If we believe that additional treatments will reach the desired result, we will advise them before purchasing the skin packages.
Clients must inform b clinic staff of their skin concerns before commencing all treatments/Skinstitut products, and a consent form must be signed.
Clients must follow all at-home protocols recommended by the b clinic nurse or skin therapist.
Terms and Conditions for cosmetic injections:
- Cosmetic injection treatments cannot be pre-paid.
- Bookings must be made in advance.
- Cosmetic injection clients must be deemed medically fit and suitable for treatment following a consultation with one of our injectors.
- Only the 30-minute consultations are complimentary.
- Price per area is a sufficient product to achieve the medically appropriate result.
- Free top-up treatment applies to muscle relaxant treatments only and is only available for clients that have received a full-recommended dose of muscle relaxant. Clients must return for their free review appointment within one month of their initial muscle relaxant treatment with their initial treating b clinic practitioner to be deemed eligible to receive free muscle relaxant top-up treatment.
- The cost of $990 for 2ml and $1485 of dermal filler applies only to the HA dermal filler.
- For legal reasons, product names cannot be used in advertising. Please get in touch with one of our injectors at our clinics for details.
- Products purchased in a package can only be used for one appointment.
- Packages cannot be split over appointments.
IPL Skin Rejuvenation & PHOTOFRACTIONAL treatment
- Clients may purchase an IPL skin rejuvenation package at $480.00 prices set out in the marketing materials.
- A pack is defined as the purchase of 3 IPL skin rejuvenation treatments in advance.
- This pack, when purchased entitles purchase entitles the client to less than 27% discount on the total price of 3 individual treatments.
- No reduction in price is available where areas have been treated.
- Bookings must be made for all IPL skin rejuvenation treatments.
- Bookings for IPL may not be available at all times on all days at all clinic locations.
- Clients must pre-pay for the IPL skin rejuvenation package. Multiple pre-paid discount prices are not available.
- The package cannot be used between two or more clients. Photo ID may be required as proof of identity.
- The discounted offered on IPL skin rejuvenation cannot be used in conjunction with any other offers.
- A free no-obligation medical consultation with a qualified b clinic practitioner must be conducted before treatment.
- b clinics, medical practitioners and staff reserve the right to determine suitable treatment for the client.
- The terms of our refund policy apply.
Professional & Medical Grade Skin Peels Terms & Conditions
- When clients purchase 3 professional or medical grade skin peels, they are entitled to receive.
- One free peel as equal to the same or less value as the peels they have purchased.
- Payment for 3 treatments must be received in full and before any treatment commencing.
- Peel type cannot be changed unless under recommendation by a qualified b clinic practitioner.
- The package cannot be used between two or more clients. Photo ID may be required as proof of identity.
- Clients may purchase a Peel package at the prices set out in the marketing materials.
- The discounted offered on Peel packages cannot be used in conjunction with any other offers.
- Bookings must be made for all Peel treatments.
- Bookings for Peels may not be available at all times on all days at all clinic locations.
- A free no-obligation medical consultation with a qualified b clinic practitioner must be conducted before treatment.
- b clinics, medical practitioners and staff reserve the right to determine suitable treatment for the client.
Microdermabrasion Promotion
Promotional price $59- Normal Price $100 Expires 24th of December
- This offer includes treatment for the full face only and does not include treatment to the neck or any other body areas.
- This promotion cannot be used in conjunction with any other offer.
- This special offer is available only on single treatments, nor treatments can be purchased in advance.
- Available at selected b clinic locations.
- Treatment packages are not able to be split between more than one person.
- Promotional pricing not applicable to existing bookings and will only apply to new bookings made and paid during the promotion period.
- The offer is for a limited time only and is subject to availability.
- b clinic staff reserves the right to end the sale at any time without prior notification or advertisement.
- Promotion pricing applies to specified treatments only. Excludes all other treatments and products listed in the b clinic treatment menu and pricing on the website.
b clinic medical practitioners and or skin technicians reserve the right to determine suitable treatment for the client and to refuse treatment for a client if deemed not suitable.
Only $79, Save $45. Available at Sunnybank, Fortitude Valley and Burleigh Heads clinic.
PicoSure Laser Skin Rejuvenation
Full-face $304, Save $76.
Available at our Sunnybank clinic..
This special offer is only available on single treatments and not on packages. Additionally, clients will not be able to pre-pay for treatments.
IPL Skin Rejuvenation & PHOTOFRACTIONAL treatment
- Clients may purchase an IPL skin rejuvenation package at $480.00 prices set out in the marketing materials.
- A pack is defined as the purchase of 3 IPL skin rejuvenation treatments in advance.
- This pack, when purchased entitles purchase entitles the client to less than 27% discount on the total price of 3 individual treatments.
- No reduction in price is available where areas have been treated.
- Bookings must be made for all IPL skin rejuvenation treatments.
- Bookings for IPL may not be available at all times on all days at all clinic locations.
- Clients must pre-pay for the IPL skin rejuvenation package. Multiple pre-paid discount prices are not available.
- The package cannot be used between two or more clients. Photo ID may be required as proof of identity.
- The discounted offered on IPL skin rejuvenation cannot be used in conjunction with any other offers.
- A free no-obligation medical consultation with a qualified b clinic practitioner must be conducted before treatment.
- b clinics, medical practitioners and staff reserve the right to determine suitable treatment for the client.
- The terms of our refund policy apply.
Professional & Medical Grade Skin Peels Terms & Conditions
- When clients purchase 3 professional or medical grade skin peels, they are entitled to receive.
- One free peel as equal to the same or less value as the peels they have purchased.
- Payment for 3 treatments must be received in full and before any treatment commencing.
- Peel type cannot be changed unless under recommendation by a qualified b clinic practitioner.
- The package cannot be used between two or more clients. Photo ID may be required as proof of identity.
- Clients may purchase a Peel package at the prices set out in the marketing materials.
- The discounted offered on Peel packages cannot be used in conjunction with any other offers.
- Bookings must be made for all Peel treatments.
- Bookings for Peels may not be available at all times on all days at all clinic locations.
- A free no-obligation medical consultation with a qualified b clinic practitioner must be conducted before treatment.
- b clinics, medical practitioners and staff reserve the right to determine suitable treatment for the client.
Microdermabrasion Promotion
Expires 24th of December 2023
- This offer includes treatment for the full face only and does not include treatment to the neck or any other body areas.
- This promotion cannot be used in conjunction with any other offer.
- Cannot be used to purchase packages
- Available at selected b clinic locations.
- Treatment packages are not able to be split between more than one person.
- Promotional pricing not applicable to existing bookings and will only apply to new bookings made and paid during the promotion period.
- The offer is for a limited time only and is subject to availability.
- b clinic staff reserves the right to end the sale at any time without prior notification or advertisement.
- Promotion pricing applies to specified treatments only. Excludes all other treatments and products listed in the b clinic treatment menu and pricing on the website.
- b clinic medical practitioners and or skin technicians reserve the right to determine suitable treatment for the client and to refuse treatment for a client if deemed not suitable.
these special offers are only available on single treatments and not on packages. Additionally, clients will not be able to pre-pay for treatments.
Microdermabrasion facial treatment plus HA Peptide face mask with sonophoresis.
Only $79, Save $45. Available at Sunnybank, Fortitude Valley and Burleigh Heads clinic.
Decolletage Package
Total Package Price $550 -Includes 1 IPL or Picosure Laser treatment Plus 1 Skinvigor8 Pad.
Treatment 1: At your first treatment, your b clinic practitioner will assess your skin type and condition and choose either PicoSure Laser or IPL to rejuvenate the décolletage area.
- PicoSure with focus lens array and Revlite lasers gently and effectively target unwanted pigmentation and skin discolourations while increasing elastin and collagen production. You’ll see an improvement in overall skin quality, and your skin will appear rejuvenated, pigmentation-free, smoother and supplier.
- IPL (Intense Pulse Light) uses high-intensity light to address skin imperfections. It can promote and increase collagen formation, improving overall skin quality and texture. It’s great for spider veins, port wine stains and rosacea, as well as pigmentation and freckles.
Treatment 2: After 2-4 weeks, you’ll come back for your second décolletage session, a Beauty Booster 1ml treatment.
- Beauty Booster Treatments have a plumping effect on your skin, improving its elasticity, texture and hydration. They make your skin glow with healthy vitality. Your skin will have better colour, be less creased, better hydrated and be more supple.
- Plus, clients will take-home 1 skinvigor8 pad. Valued at $44, designed to prevent and repair chest wrinkles while you sleep! Simply pop it on at night to banish décolletage lines by the time you wake.
- Please note, while it’s likely you’ll see immediate results for all of these treatments in just one session, multiple skin treatments may be required to achieve optimal results.VIP Card with purchase of Picosure laser focus array lens for Laser Skin Rejuvenation